I love getting it! (Customer feedback, that is) This recent feedback from Katherine on my Sweet Birch, Lavandin & Mint + Mahanarayan oil Body Balm made my day:

"I've been using this for a month, and am quite happy with it--enough to make a second order. I have chronic pain in my hand (trigger finger). This means I usually means wake up in pain, with my finger in a claw which takes some time and considerable effort to unlock. I'm reluctant to take oral pain medication unless absolutely necessary. I find that when I apply this in the evenings, I wake up with a natural grip and without pain. At first, I wasn't that it was actually the balm that made the difference--but after several weeks of experimenting, the results are pretty consistent: no pain/normal grip when i use it, painful claw when I don't. Happy to have found a relatively safe, cheap solution to a chronic problem--one that I had previously considered getting surgery for!"